Remote SaaS Operations Director - French Speaking

EIS Group is seeking a French-speaking SaaS Operations Director to lead the delivery of contracted SaaS services for a portfolio of clients. You will coordinate across EIS teams to ensure entitlement compliance and profitable expansion of services, while acting as the client's primary escalation and governance point.

Based remotely in Ireland, you will manage onboarding, incident and change processes, and collaborate with product, support, and SI partners to meet SLAs and drive strategic client