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Remote SaaS Customer Support Specialist with Stock Options
Posted 2 hours 5 minutes ago by MateCareer
Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description
Resource Guru is seeking a Customer Support Specialist to help customers use our scheduling tool and ensure a fast, clear, and helpful experience. You'll learn Resource Guru inside out, respond to questions via email, troubleshoot issues, and collaborate with product and engineering to resolve bugs and requests.
Ideal candidates have 1-3 years in online customer support for SaaS, excellent English, and a patient, empathetic communication style. This is a remote role with UK/Canada overlap.
MateCareer
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