Remote IT Support Analyst (LATAM) - EN/ES

A UK-based Managed Service Provider is seeking a remote Technical Support Specialist to assist clients in São Paulo. The role requires professional Spanish and advanced English proficiency, alongside 2 years of technical support experience. Candidates will diagnose hardware/software issues and maintain high-quality customer service. Experience in networking technologies like DNS and DHCP is advantageous. This is a full-time, permanent remote position with a focus on user satisfaction.