Remote-Hybrid Service Improvement & Transformation Lead

Fexco seeks a Service Improvement Manager to lead end-to-end transformation across the SEAI contract from its Cahersiveen base. The role combines strategic leadership with hands-on delivery to enhance service quality, customer experience, and operational efficiency.

The successful candidate will drive cross-functional improvement programmes, champion a culture of continuous improvement, and collaborate with senior stakeholders to prioritise initiatives and realise measurable business value.