Remote-First Customer Care Manager: Lead Elite Support

A leading software company is seeking a Customer Care Manager to lead their support operations. This hybrid role based in Aberdeen involves managing a customer support team, ensuring application support, and implementing IT Service Management best practices. Candidates must have over 5 years in service delivery leadership within software, alongside a relevant qualification. The position offers a competitive salary of £50,000 - £55,000 per annum, alongside excellent benefits including remote-first working, training programs, and comprehensive healthcare. Join a team that values growth and customer satisfaction.