Remote Emergency Helpline Advisor

Appello is seeking an Emergency Helpline Operator to join a trusted careline service supporting vulnerable people. You will handle calls with a calm, empathetic approach, delivering high-quality service while navigating complex situations remotely from the UK.

The role requires 35 hours per week over 4 days, including weekend work, with 6 weeks of training. Salary is £23,314.20 per annum, plus benefits such as generous holiday allowance and pension contributions, with remote work within the UK.