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Remote Customer Support Lead - AI-Driven, Global Scale
Posted 4 hours 18 minutes ago by Jobgether
Permanent
Full Time
Customer Service Jobs
Not Specified, Ireland
Job Description
Jobgether is seeking a Customer Support Lead based in Ireland to scale a global, fully remote support function. You will manage both AI-powered and human channels, set service standards, and drive improvements with data-driven insights.
This role requires strong leadership, technical troubleshooting, and collaboration with Product, Engineering, and AI teams. You will shape scalable support operations, manage escalations, and monitor KPIs to improve customer experience and efficiency in a
