Remote Customer Service Manager Data-Driven & Ecommerce

BCT Resourcing in London is seeking a Customer Service Manager to lead the customer service function across London and remote settings. You will drive policy implementation, oversee regulatory adherence, and produce regular reports while handling inquiries by email and telephone.

The role requires a proactive mindset, data analysis ability, and strong MS Office skills; salary ranges from £30,000 to £35,000 per annum with hybrid work options.