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Remote Customer Service & Data Support Agent
Posted 7 days 3 hours ago by Insurance Mobility Solutions (IMS)
Permanent
Full Time
Customer Service Jobs
Cheshire, Crewe, United Kingdom, CW1 2
Job Description
Insurance Mobility Solutions (IMS) is seeking a Customer Service Agent in Crewe to ensure IMS products are delivered to consumers, remain operational, and provide accurate tracking and risk data. You will handle customer queries via ticketing systems, troubleshoot issues, and meet SLAs.
Key duties include resolving inquiries, coordinating with engineering on device associations, and maintaining data accuracy across events and risk scores.
Insurance Mobility Solutions (IMS)
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