Remote Customer Retention Lead - Fintech & Crypto

Jobgether partners with a fintech/cryptocurrency client in Ireland to recruit a Customer Retention Supervisor. You will lead a remote team, own reactivation programs, and drive repeat transactions while shaping retention strategies for revenue growth.

You will mentor agents, analyse performance data, and collaborate with Marketing, Support, and Sales to maximise business results. This role offers a fully remote setup and visibility across global campaigns.