Remote Customer Interaction Team Lead - Regulated FinTech

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will have strong leadership skills, experience in regulated financial environments, and an analytical approach to problem-solving. The company offers career development, flexible working options, and generous benefits including private healthcare.