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Remote Customer Experience Specialist - Impact & Retention

Posted 3 days 5 hours ago by Divongroup

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Divongroup is seeking a Customer Experience Specialist who is passionate about helping people and solving problems. You will be the first line of contact for users, turning issues into opportunities.

The role involves providing support via chat, email, and social platforms while ensuring a positive customer journey. Ideal candidates have 2+ years of experience in customer support, excellent communication skills, and a calm, empathetic mindset. Enjoy perks like above-market pay, flexible time off, and monthly team fun.

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