Remote Customer Experience Advocate

A veterinary services company is seeking a Customer Relations Consultant to manage customer feedback and complaints. The role requires strong communication skills and involves working with both clients and internal teams. This primarily remote position includes occasional travel to the Dunfermline office for collaboration meetings. The ideal candidate is motivated, passionate about customer service, and eager to deliver exceptional care. Working hours are Monday to Friday, from 9:00 am to 5:00 pm.