Remote Customer Care Optimisation & Insights Analyst

A leading activewear company in Greater London seeks a Customer Care Optimisation Analyst. This remote role involves improving contact center operations through data analysis, implementation of technologies, and communication with stakeholders. Ideal candidates are detail-oriented, customer-focused, and possess strong problem-solving skills. They should be adaptable and able to thrive in a fast-paced environment, contributing to a diverse and inclusive culture within the organization.