Remote Customer Care Manager - Complaints & Investigations

HealthJobs4U Ltd is hiring a Customer Care Manager based in Kettering, UK. This role involves providing empathetic support and resolving complaints to ensure high standards of care delivery. Responsibilities include investigating complaints, liaising with managers, and reviewing correspondence. The ideal candidate will have experience in complaints handling, strong Excel skills, and excellent communication abilities. A competitive salary of £34,500 plus benefits is offered, including a company car and training opportunities.