Remote Customer Care Coordinator (UK)

Public-Library-of-Science is seeking a Customer Care Coordinator to join their fully remote team. This role involves managing customer queries, building relationships, and providing exceptional support to enhance customer experiences.

The ideal candidate will have at least two years of customer service experience, excellent writing skills, and familiarity with CRM systems like Salesforce. You will work to uphold high service standards and ensure customer satisfaction.

Competitive salary of £24,000 - £26,000, with a comprehensive benefits package including private medical insurance and pension plan.