Relief Security Officer

Newcastle upon Tyne, United Kingdom

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Working Hours: Zero hour contract

Pay: £13.00 per hour

Location: A&P Tyne - Wagonway Road,Hebburn, Tyne and Wear, England, NE31 1SP

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services,for experienced Security Officer to join our established security team as aRelief Security Officer based at A&P Tyne, Newcastle.

The successful candidate must have a valid SIA Licence as aminimum. You will be required to provide a high level of customer service tovisitors to the site, complete patrols and remain vigilant at all times.

Duties include

• Protecting the client's property, people and/or assets byproviding security services in direct accordance with the sites publishedAssignment Instructions (AI's) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities;informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate andappropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information,occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation bycomplying with legal requirements
  
• Contributing to team effort by accomplishing related resultsas needed
  
• Acting as a first line support to customers and visitors tosite, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordinglyto customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full5-year employment checkable history
  
• Validfrontline SIA licence DS or SG
  
• CustomerService experience and confidence to handle conflict in a correctmanner
  
• Flexibleto meet the job requirements
  
• Excellentcommunication skills both written and verbal
  
• Smartappearance and be well-groomed
  
• Reliableand punctual
  
• Highlevel of enthusiasm and passion
  
• Abilityto work in a fast-moving environment
  
• Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy
  
• Accessto SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment)
  
• Stream - access to pay as you earn it
  
• Cycleto Work Scheme Available
  
• Fulluniform provided
  
• FreeEmployee Assistance Programme 24/7 including access tocounselling
  
• HospitalSaturday Fund
  
• Rewardand Recognition awards
  

What's Next?

Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.