Relationship Manager

What you'll do:

As a Relationship Manager in Zurich, you will play a pivotal role in shaping the client journey from initial enquiry through ongoing partnership. Your day-to-day activities will centre around building trust-based relationships with discerning clients who seek expert guidance in wealth preservation through physical precious metals. You will act as their dedicated advisor-ensuring every interaction is marked by responsiveness, discretion, and genuine care. By facilitating transactions, coordinating site visits to secure vaults, developing educational materials alongside marketing colleagues, and supporting business development efforts, you will help clients achieve peace of mind regarding their assets. Success in this role hinges on your ability to collaborate seamlessly across teams while maintaining meticulous attention to detail in all aspects of client service.

• Manage prospect enquiries with professional urgency, facilitating seamless transitions from initial contact to long-term partnership through structured onboarding processes rooted in trust.
• Serve as the primary point of contact for clients throughout their entire lifecycle, ensuring timely, responsive, and solution-oriented communication that reflects the organisation's commitment to excellence.
• Cultivate and develop enduring relationships with private clients, high-net-worth individuals, family offices, and institutional investors by consistently seeking opportunities to add value and deepen engagement.
• Advise clients on the purchase, sale, storage, and transport of physical precious metals while coordinating efficient transaction execution with internal teams and external partners.
• Facilitate client visits, on-site inspections, and transfers at secure storage facilities by accompanying clients to ensure a seamless and professional experience at every touchpoint.
• Drive business development initiatives by generating new ideas to expand client reach and executing strategies that foster growth within the wealth preservation sector.
• Collaborate with marketing teams and internal stakeholders to develop compelling informational materials that support client education and engagement.
• Contribute actively to the continuous improvement of internal processes aimed at enhancing business performance and operational efficiency within a cooperative team environment.
• Provide comprehensive administrative and operational support to the Zurich office, ensuring smooth day-to-day operations aligned with high-quality standards.

What you bring:

Your proven track record in relationship management or advisory roles equips you perfectly for this Relationship Manager position. You bring fluency in multiple languages-enabling you to connect meaningfully with diverse clients-and possess an innate ability to organise complex tasks while remaining attentive to every detail. Your reliability shines through in your discreet handling of sensitive information; your service-oriented approach fosters trust among clients who rely on your expertise. As someone who thrives within collaborative teams rather than rigid hierarchies, you understand how shared goals drive collective success. Prior exposure to precious metals or commodities further enhances your suitability for this role but is not essential if you demonstrate eagerness to learn. Your capacity for developing educational materials alongside colleagues adds another layer of value-helping clients feel informed and supported throughout their journey.

• Demonstrated experience in relationship management or client advisory roles within private banking, wealth management or comparable client-facing environments where interpersonal skills are paramount.
• Fluency in both English and (Swiss) German is essential for effective communication; proficiency in French is highly advantageous for engaging a broader client base.
• Exceptional organisational abilities paired with strong multitasking skills that enable you to manage complex client needs efficiently without compromising quality or accuracy.
• A pragmatic mindset characterised by reliability, discretion, service orientation and an unwavering commitment to upholding high standards in every aspect of your work.
• Proven ability to thrive as part of a small professional team where collaboration is key and hierarchical barriers are minimal.
• Background knowledge or prior exposure to precious metals or commodities markets is considered beneficial but not mandatory for success in this position.
• Outstanding attention to detail that ensures all client interactions are handled with precision and care.
• Ability to contribute constructively towards process improvements that enhance operational performance within a supportive team setting.
• Experience developing marketing or informational materials collaboratively with internal stakeholders is desirable for supporting client education initiatives.

What sets this company apart:

This organisation stands out as a globally recognised leader in wealth preservation through physical precious metals-a reputation built upon decades of expertise serving private clients, family offices, and institutional investors. Their boutique approach combines Swiss-quality standards with an entrepreneurial spirit that encourages innovation without sacrificing tradition. Clients benefit from direct personal ownership of assets held securely in high-security vaults located within stable jurisdictions-offering unparalleled access alongside complete peace of mind. The company's pillars of trust, transparency, independence and discretion create an environment where employees feel genuinely valued for their contributions. Flexible working arrangements allow staff members to balance professional ambitions with personal commitments while enjoying the support of knowledgeable colleagues who share their dedication to excellence. Joining this team means becoming part of an inclusive culture where collaboration drives results-and where every individual plays an integral role in shaping the future of wealth preservation.

What's next:

If you are ready to take your career forward by joining a trusted leader in wealth preservation as their next Relationship Manager in Zurich-apply now!

Apply today by clicking on the link provided.