Relationship Manager

Our hiring partner, a rapidly growing international investment platform with a presence across the US, Europe, and Asia, is expanding its footprint in the Bulgarian market.

We are currently looking for an experienced and driven Relationship Manager to join the dynamic regional team. This is a fantastic opportunity to join a forward-thinking fintech company that combines innovation, a fast-paced environment, and a strong commitment to excellence.

Key Responsibilities:

• Client Acquisition and Relationship Management: Attract new clients and build lasting relationships with existing ones to ensure ongoing engagement and satisfaction.
• Client Onboarding and Presentations: Conduct presentations on investment products and services, delivering clear and professional information to clients.
• Client Support and Issue Resolution: Address client inquiries and issues promptly, providing tailored solutions to meet individual needs.
• Ongoing Communication: Maintain regular contact with clients to build trust and inform them about new market opportunities and strategic updates.
• Customized Investment Strategies: Develop and implement personalized strategies for key clients based on their goals and preferences.
• Administrative Support: Maintain accurate records, assist with transaction processing, and ensure efficient communication between clients and internal departments.
• Networking and Brand Representation: Participate in industry conferences and professional communities to enhance the company's visibility and reputation.
• Collaboration with Internal Teams: Work closely with marketing and analytics departments to ensure a high standard of customer service.
• Feedback Analysis: Gather and analyze client feedback to continuously improve service quality and satisfaction.
• Reporting: Prepare regular reports on client interactions and strategy effectiveness.

Key Competencies & Qualifications:

• Minimum of 3 years of experience in sales or client relationship management (investments/ finance, or brokerage are preferred)
• Strong presentation and communication skills.
• Fluent in Dutch and English.
• Excellent interpersonal skills and ability to collaborate within cross-functional teams.

What's on Offer:

• An opportunity to work with a fast-growing, international financial services company.
• Competitive salary with quarterly performance-based bonuses (up to 100% of the gross salary).
• Partial coverage of the annual fee for a private insurance scheme.
• Engaging projects and professional growth within an expert team.
• Regular team-building events and cross-border networking opportunities
• Company-provided laptop and necessary work equipment