Registration Advisor

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Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

Working in the Housing Solution team for Redditch Borough Council we are looking to recruit a Registrations Advisor to support a busy team. The role is a blend of a hybrid working arrangement of home based combined with working in the office supporting a front of house service. Our customers are diverse and often have vulnerabilities so you will need to have a flexible, empathetic and positive approach to a role that can be both challenging and highly rewarding.

Key Requirements

It is an exciting opportunity for someone who has great organisational skills, is able to problem solve, has the ability to apply and interpret policy and procedures and who enjoys working with people.

Ideally you will have knowledge and understanding of the legal and statutory framework to social housing services

Skills & experience

• Great administration and communication skills
• Proven ability to work to a high level of accuracy
• Experience of meeting targets/ deadlines
• Willing to work in a pressurised environment

Additional Information

The Councils offer a range of staff benefits:

• pension
• generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
• flexible working, where appropriate
• Employee Assistance Programme
• access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

What next

Need further information? Please contact Joanne Mallaband (recruiting manager) on or email or email

If this role interests you please use the 'Apply Now' button

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page