Regional Support Engineer

The Regional Support Engineer will provide technical expertise and operational support to ensure the seamless delivery of technology services. This role focuses on maintaining and optimising systems, ensuring efficiency in the professional services sector.

Client Details

This is an opportunity to join a well-established professional services organisation. The company operates within the technology department and offers a permanent role with a focus on providing high-quality solutions to its clients.

Description

• Provide on-site and remote technical support for hardware, software, and network issues.
• Monitor and maintain systems to ensure optimal performance and availability.
• Assist in the deployment and configuration of new IT systems and solutions.
• Collaborate with internal teams to identify and resolve technical challenges.
• Document processes and maintain accurate records of system configurations and incidents.
• Ensure compliance with company IT policies and industry standards.
• Support the implementation of new technology initiatives within the organisation.
• Deliver excellent customer service to internal and external stakeholders.

Profile

A successful Regional Support Engineer should have:

• A strong background in IT systems, hardware, and software support.
• Experience in troubleshooting network and server issues.
• Knowledge of industry-standard technologies and tools.
• Excellent problem-solving and analytical skills.
• The ability to manage multiple tasks and work effectively under pressure.
• A commitment to professional development and staying updated with technological advancements.

Job Offer

• Competitive salary ranging from £45,000 to £50,000.
• 5 days onsite in the office
• Comprehensive benefits package.
• Permanent role within the professional services sector.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.

If you are an experienced Regional Support Engineer looking for your next challenge in the professional services industry, we encourage you to apply today!