Regional Performance Partner

• GB - Randox Health Great Portland Street, London

Regional Performance Partner - London (Job Ref: 26/RPPL)

Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products, the commitment and skill of our workforce, which continues to grow.

We are currently looking to hire a Regional Performance Partner within our team based in Southern England. This is a newly created role that works within Quality Management to drive operational performance and continuous improvement across Randox Health (Clinics) and Randox Clinical Laboratory Services (Lab) sites in Southern England.

Location: Randox Labs and Randox Health Clinics across London and the South of England.

Contract Offered: Full-time, permanent.

Working Hours / Shifts: 40 hours per week working 5 shifts across a 7-day rota.

Right to Work Requirement: Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does this role involve?

• Spending time in the laboratories and clinics within your region:
• Observing operations directly
• Monitoring KPIs at source
• Analysing operational and quality data to identify inefficiencies and embed sustainable improvements
• Work closely with Lab and Clinic operations to ensure performance issues are identified early, address root causes on the lab /clinic floor and track improvements to completion
• Ensure all operations, processes and implemented improvements are inline with relevant regulatory and quality guidelines.
• While working closely with operational teams, the post holder must maintain independence and objectivity in all quality management activities

Essential

• Qualified to at least degree level in Biomedical Sciences, Biochemistry, Immunology or a life science.
• Experience in diagnostic testing
• Excellent written and verbal communication and organisational skills.
• Demonstrate excellent leadership qualities and a high level or self-motivation
• Strong systems skills to produce correspondence and documents
• Knowledge of ISO 15189
• Working knowledge of quality systems.
• Knowledge of CQC / HIS / Clinical Governance regulations and frameworks

Desirable

• Customer focused

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