Regional Manager

Area Manager / Regional Manager

Location: North West / West London

Salary: £65,000 basicBonus: Performance-related bonusPackage: Company car or car allowance, pension, private healthcare

We're recruiting an experienced Area Manager / Regional Manager to lead a well-established multi-site retail portfolio across the North West / West London region.

This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment, development and commercial delivery across a sizeable regional portfolio. It's ideally suited to a strong multi-site operator who enjoys coaching teams, building capability at scale and driving consistent standards and results across multiple locations.

The Role

As Area Manager / Regional Manager, you will lead a portfolio of stores across North West / West London, remotely managing a team of store managers and operational leaders across multiple sites. You'll take ownership of recruitment, training, performance and development, while maintaining strong visibility and engagement across the region.

You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to a high standard commercially, operationally and from a customer experience perspective.

Key Responsibilities

People Leadership

Line manage and support store managers across multiple locationsTake ownership of recruitment, onboarding, training and development within your regionDeliver hands-on coaching, mentoring and performance managementBuild robust development and succession plansCreate and sustain a high-performance, values-led culture

Commercial & Customer Performance

Drive sales, conversion and revenue growth across the areaAnalyse KPIs and implement targeted improvement plansChampion a customer-first approach aligned to brand standardsAct on customer insight and local market trendsIdentify opportunities to improve performance across the region

Operational Excellence

Take full accountability for operational standards, compliance and governanceOversee labour planning, rota effectiveness and cost controlEnsure strong financial and administrative disciplineMaintain consistency, pace and best practice across the regionWork closely with senior stakeholders to deliver regional priorities

What We're Looking For

Proven Area Manager, Regional Manager or multi-site leadership experience within retail, hospitality, leisure, storage or another service-led environmentTrack record of remote leadership across multiple sitesPassionate, hands-on coach with strong people-development capabilityCommercially astute and confident working with data and KPIsStructured, resilient and people-focused leadership styleComfortable using MS Office and performance reporting tools

If you're an Area Manager or Regional Manager based in or around North West / West London and you're looking to take ownership of a high-impact region, develop strong leadership teams and drive consistent commercial performance, we'd love to hear from you.

Reference: BBBH36532