Regional Business Support Administrator - Ireland

Regional Business Support Administrator - IrelandSalary: 31,659 to 37,246 / £25,877 to £30,444 (dependent on experience)Contract type: PermanentHours: Full-TimeLocation: Swords, Co Dublin, IrelandLocation description: Hybrid working arrangement between home and our Ireland Regional Base in Swords, with a minimum of 2 days required in the office.Interview location: Regional Office, SwordsInterview date: w/c 4th MayClosing Date: Reference: 21400About usOur purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.We're looking for a Regional Business Support Administrator to join our Business Support Team in Ireland. The Business Support Team supports the RNLI through front-line support services and guidance to volunteers and staff in the Ireland Region.Some of the benefits- Salary - 31,659 to 37,246 / £25,877 to £30,444 (dependent on experience)- Flexible working- 26 days' annual leave plus Bank Holidays- Outstanding pension scheme - Life assurance- Health plan Your roleAs a Regional Business Support Administrator, you will:- Act as a regional point of contact for volunteers and staff for planned and reactive support and guidance, ensuring continuity of service.- Resolve requests from Regional Teams using initiative to resolve issues and support requirements, ensuring an appropriate level of customer service.- Accurately and efficiently process tasks and maintain records utilising various in-house systems.- Liaise with suppliers and stakeholders to create stock and non-stock orders and process payments in line with Standing Financial Instructions whilst demonstrating commercial awareness.- Organise travel, accommodation and expenses requirements for volunteers, adopting a proactive approach to minimise costs whilst adhering to budgetary guidelines.- Processing of relief payments in line with defined procedures and coordinating relief cover as required to maintain service.- Provide support in the planning and coordination of meetings and events, including note taking.About youYou'll be a positive 'people person', able to work to reactive and planned workloads and pressures in a fast-paced environment. You will have strong customer service and communication skills and be able to build rapport with volunteers and staff.To be considered for the Regional Business Support Administrator, you will need:- To be qualified to GCSE/Junior Certificate level or have relevant experience.- IT skills, including Microsoft Office, customer service training or experience.- Experience of working with volunteers would be of benefit.If you have the skills and experience to be our Regional Business Support Administrator, this could be the role for you. Please apply via the button shown.SafeguardingThe RNLI is committed to safeguarding, protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).Diversity at the RNLIOur staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.