Receptionist/Pupil Administrator

Job Title: Receptionist / Pupil Administrator

Location: Kestrel House School, Crouch End, London N8 9EA

Salary: £26,775.00 per annum (not pro rata)

Hours: 37.5 hours per week, Monday to Friday, 8:00 am - 4:15 pm

Contract: Permanent Term Time plus 3 Weeks

Start: September 2026

UK applicants only - this role does not offer sponsorship

About the Role

As part of our continued growth, Kestrel House School is looking for a friendly, organised and proactive Receptionist / Pupil Administrator to join our dedicated team. This is much more than a reception role. You'll be the welcoming face of our school, providing exceptional support to pupils, families, visitors and colleagues while helping to ensure the smooth day to day running of the school office.

What You'll Be Doing

• Welcome visitors, parents and professionals, providing a warm, professional first impression.
• Manage telephone calls, emails, post and deliveries, ensuring enquiries are handled efficiently.
• Provide high quality administrative support to the Senior Leadership Team and wider school staff.
• Coordinate pupil admissions, referrals, assessments and maintain accurate pupil records.
• Ensure the reception and school office remain organised, welcoming and professional.
• Maintain confidential records and school databases, ensuring accuracy and compliance.
• Support safeguarding, attendance, health & safety and other key school administration processes.
• Work collaboratively with colleagues to help ensure the smooth running of the school every day.

About You

• Holds GCSE Grade 4/C or above (or equivalent) in English and Maths.
• Has previous administration experience, ideally within education, healthcare or another regulated environment.
• Is a confident communicator with excellent customer service and interpersonal skills.
• Is highly organised, with excellent attention to detail and the ability to manage a varied workload.
• Is approachable, professional and enjoys working as part of a supportive team.
• Understands the importance of confidentiality and safeguarding.
• Is proactive, flexible and able to work calmly in a busy environment.
• Is committed to making a positive difference to the lives of children and young people.

About Us

Kestrel House School is a Special Educational Needs (SEN) School that helps educate and support pupils who have complex needs, specialising in the communication and learning challenges associated with Autism.

Benefits

• Life Assurance
• Pension scheme with options to increase contributions
• "Your Wellbeing Matters" - mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
  • Health, wellbeing and insurance benefits
  • Hundreds of UK and international discounts
  • Cycle to Work Scheme & Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support

Why Join Us?

We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.