Receptionist/Admin

Higham Ferrer's Surgery is a friendly, supportive, semi rural village practice with approximately 6,000 patients.

Main duties of the job

We are currently looking to recruit a part time enthusiastic and motivated Receptionist/Admin to join our team on a part time contract, 25 hours per week.

This role is a 5 hour working day, applicants must be available to work between the hours of 8am to 6:30pm, Monday to Friday.

About us

The clinical team currently consists of 3 GP partners, 1 salaried GP, a Clinical Pharmacist, 3 Registrar's, 1 Nurse Practitioner, 1 staff nurse, and a health care assistant. We also have an experienced and supportive Management and Administrative team.

Job responsibilities

• Reception Duties- Front of House. Taking Queries and answering the phones.
• Admin Duties- Coding, Recalling, Scanning as per the business needs
• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Ordering, re-ordering and monitoring of stationery and other supplies

Person Specification Experience

• Experience with working within a public facing role
• Ideally working within primary care, however not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.