Receptionist and Student Support Assistant

The University is dedicated to supporting an equitable, diverse, and inclusive environment - to create better futures, together. The diverse backgrounds, characteristics and opinions within our community are our great strength and are key to our pursuit of delivering educational excellence, enterprise, research and professional services. We welcome applications from people from diverse backgrounds and minoritized groups as they are currently under-represented within our community.

We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This includes considering applications to work on a part-time, flexible and job share basis wherever possible.

We are proud to be a Real Living Wage Employer-so much so that we go beyond the standard, providing additional supplementary payments at specific pay points to further support our employees' financial wellbeing. Further information about the Loughborough Real Living Wage Supplement can be found on our HR webpage .

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Job title Receptionist and Student Support Assistant Job reference REQ260719 Date posted 05/10/2026 Application closing date 01/11/2026 Location Loughborough Package Administrative Services grade 3 from £26340 to £27049 per annum. Subject to annual pay award.

Job description

We are looking for a new Receptionist and Student Support Assistant for the School of Science. The successful candidate will join the team working across our two School of ScienceAdministration Hubs which are the main service points for all Mathematics, Physics, Computer Science, Chemistry, Natural Science and Foundation students and the Maths Learning and Support Centre (MLSC).

The role holder will work from three hubs and will be the first point of contact for students and visitors in-person or contacting us by telephone or email. The role also includes completing general administrative duties which support our student programme administration. We will provide comprehensive training and are dedicated to developing our staff which makes this is an excellent opportunity for those who wish to start a career in university administration.

The successful candidate will have excellent interpersonal and communication skills, with experience of Microsoft Office, and an ability to undertake routine office duties. They will be happy to work as part of a team in a busy office environment.

This position is open ended, part time 32.50 hours per week and term-time only (which across the year equates to 0.52 FTE). Regular hours will be Monday to Friday. We may ask you to work the occasional Saturday to help with events such as open/welcome days.

For more information refer to the Job Description and Person Specification.

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park

Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.