Receptionist

POST RESPONSIBLE TO: Office Manager

START DATE: September 2026 or sooner if possible

CONTRACT: Full time (37.5 hours per week), term time only plus 10 days

CLOSING DATE: 28th August 2026

INTERVIEW DATE: WB 31st August 2026

We are seeking a friendly, professional and highly organised individual to join BOA Digital Technologies Academy as a Receptionist.

The BOA Group is a unique and exceptional creative educational setting, committed to the highest standards of excellence. As a growing Multi-Academy Trust, we provide dynamic and innovative learning environments that serve as creative hubs for both the expressive arts and specialist technical and digital skills. We are a digitally innovative academy within a Trust driven by a deep commitment to creativity in education.

To provide a highly professional, welcoming and efficient reception and administrative service, acting as the first point of contact for parents, carers, pupils, visitors, staff and external agencies. The postholder will play a key role in creating a positive first impression of the Academy while supporting the smooth day-to-day operation of the school through high-quality administrative and customer service support.

• Act as the first point of contact for all visitors, parents/carers, pupils, staff and external agencies, providing a professional, welcoming and solution-focused service.
• Ensure all visitors are signed in appropriately, safeguarding procedures are followed and visitor badges are issued in line with Academy procedures.
• Manage the Academy reception area, ensuring it remains welcoming, organised, secure and representative of the Academy's high standards.
• Respond to enquiries confidently and courteously, resolving issues wherever possible or referring them to the appropriate colleague.
• Manage pupil enquiries during the school day, responding appropriately and escalating safeguarding or welfare concerns when necessary.