Receptionist

Receptionist

Department: Front of House

Employment Type: Full Time

Location: Edinburgh

Compensation: £23,660 / year

Description

Receptionist - 8:30am - 3pm

Edinburgh

We're looking for a professional, personable, and proactive Corporate Receptionist to work in a contemporary office building. Located in the heart of Edinburgh, the workplace offers a warm, welcoming environment and a fantastic opportunity to take ownership of the reception and become the face of the building.

You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You'll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the role.

Salary - £23,660

Hours - Monday to Thursday 9am - 4pm and Friday 8:30am - 3.30pm

Key Responsibilities Reception

• You will become the face of the building, ensuring everyone receives a warm and professional welcome
• Take ownership of the reception area, always looking for ways to improve working processes and the service delivered to everyone visiting or working in the building
• Efficiently sign in all visitors to the building following appropriate reception processes
• Manage deliveries, including couriers and post

Building Management

• Support the Building Manager by ensuring any building issues are reported, monitored and managed to resolution
• Build and maintain positive relationships with stakeholders, including clients, vendors, and employees
• Assist with administrative tasks as needed, such as scheduling appointments and managing office supplies

Tenant engagement

• Develop a good understanding of the local area and maintain a local amenities information file - becoming the go to expert in terms of local knowledge
• Research and produce a monthly e-newsletter promoting initiatives and concierge services helping to create a community vibe
• Find out what's happening locally and reach out to the local community to find supporting offers / discounts to help promote new businesses, local charities and encourage involvement with the building

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role in an office environment
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self-motivated with a can do attitude and the ability to easily multi-task
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Competent PC user and confident using Microsoft Office and social media applications, and be willing to learn any in-house systems

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy