Receptionist

CAMBRIDGE, CAMBRIDGESHIRE, United Kingdom

Job Description

Receptionist Cambridge Customer Service, Administration Private Hospital Permanent Full-time

Spire Cambridge Lea Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Cash handling strictly within the parameters of the 'Handling Cash Policy'.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

• A personable individual with the ability to work on own initiative as well as part of a team.
• Good basic PC skills, including Word, Excel and Outlook.
• High degree of accuracy in administration.
• Great communication skills at all levels.
• Experience in a customer service environment.
• Experience with information management systems.
• Switchboard experience.

Working Hours: Full-time 37.5 hours per week - working on a rota basis. Our receptions are open from 06:30 - 21:00 so will be a variation of shifts with 1 in 4 weekend cover required.

Contract Type: Permanent

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays.
• Employer and employee contributory pension with flexible retirement options.
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
• Free Bupa wellness screening.
• Private medical insurance.
• Life assurance.
• Free off-site parking for staff.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

Job Info

• Job Identification 28136
• Job Category Patient Support
• Posting Date 07/20/2026, 02:36 PM
• Apply Before 08/20/2026, 02:36 PM
• Job Schedule Full time
• Locations 30 New Road, Cambridge, Cambridgeshire, CB24 9EL, GB