Receptionist

Are you ready to make your mark in the world of Formula1? At Formula1, we are passionate about delivering the world's greatest sports and entertainment spectacle, leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first GrandPrix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.

Role Overview

We are looking for a Receptionist to join our Facilities Management team at Formula1's London office on a 12 month fixed term contract. Reporting into our Front of House Supervisor, this role will support the provision of professional Receptionist and associated services.

Responsibilities

• Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff, offering refreshments to invited guests and providing storage of personal items.
• Manage and oversee visitor, employee and contractor access passes to the F1 HQ (SJM) in line with internal policies.
• Ensure incoming calls are answered professionally, promptly and with discretion.
• Ensure incoming emails are answered appropriately and promptly, escalating any issues to the Front of House Supervisor.
• Support and assist the Front of House Supervisor with ad hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including administration, catering, and concierge service for VIP guests.
• Make meeting and room bookings and manage the calendar, liaising with staff about changes and guests.
• Support Catering and VIP meeting room and event set up.
• Assist with event delivery.
• Manage incoming and outgoing post, including making DHL, Adisson Lee and Royal Mail bookings, and ensuring the security of incoming post.
• Support the creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on the company 'Purchase to Pay' (P2P) system, for SJM goods and services.
• Make taxi bookings as requested and keep records up to date, including completion of relevant invoices.
• Report building or cleaning issues to the facilities team.
• Assist with the management of catering, stationery and stock control, as well as other ad hoc purchases.
• Coordinate with on site cleaners and other service providers as required.
• Assist with departmental administration, including credit card and petty cash reconciliation.
• Report all incidents, accidents and significant near misses to Health & Safety.
• Distribute race passes and uniforms prior to race weekends.
• Develop and maintain great working relationships with key stakeholders.
• Act as a Fire Warden.
• Support the CEO office with VIP à la carte service for the CEO and his guests as and when required.
• Support the CEO office with ad hoc activities such as administration, post and courier queries and bookings, meeting room bookings and changes.
• Work in compliance with discretion, Security & Access Control Procedures and etiquette standards.

Qualifications

• Excellent administration skills.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Experience in document formatting and editing.
• Experience in Corporate Hospitality Logistics coordination desirable, but not essential.
• Previous experience as a receptionist in a fast paced, premium service corporate environment.
• Personable with excellent communication skills.
• Ability to multi task and prioritize.
• Strong attention to detail.
• Ability to meet deadlines.
• Anticipate needs of guests and staff.
• Additional languages.
• Experience with Canva or Photoshop.
• Service excellence mindset.
• Flexibility in work approach.
• Practical, solution seeker.
• Positive and welcoming attitude.
• Shows initiative & ownership.

Benefits

• Private healthcare scheme.
• Dental care.
• Four Grand Prix paddock passes per season.
• Enhanced maternity and paternity leave and other family planning policies.
• A free staff shuttle service running to and from the surrounding train stations near Biggin Hill.
• Free healthy snacks in our offices.
• Subsidised canteen in Biggin Hill, serving breakfast and lunch.
• 25 days annual leave and 8 bank holiday days, plus a Christmas period closure.
• Opportunities to develop and request training for your role via our in house Learning and Development team.
• Discount on F1 merchandise.
• Discount at F1 experiences including F1 Arcade and F1 Drive.
• Perkbox benefit portal and more.