Receptionist

Job Title: Receptionist - Crossley House Care Home

Location: 885 Thornton Road, Fairweather Green, Bradford BD8 0HH

CQC Rating: Good (Carehome.co.uk rating: 9.9/10)

Salary: £12.75 - £13.75 per hour, depending on experience

Employment Type: Permanent part time (Thursday to Sunday, 9:00am-5:00pm). Optional full schedule including every weekend.

Key Responsibilities

• Act as the first point of contact for all visitors to the home.
• Manage new enquiries and provide advice and support both face to face and over the phone.
• Conduct show arounds within the care home.
• Support the Home Manager and Administrator with clerical duties, such as maintaining paperwork and filing.
• Handle enquiries in a timely manner and ensure daily and weekly tasks are completed.

Key Skills & Qualifications

• Previous reception experience with a proven record of excellent customer service.
• Friendly and approachable manner, both face to face and over the phone.
• Strong organisational skills and the ability to build relationships with residents, families and internal teams.
• Dedicated, efficient and capable of managing a varied workload with a caring attitude.

Benefits

• Free access to 24/7 health support, including remote GP appointments, physiotherapy and mental health support.
• Annual allowance (approx. £350) for Bupa healthcare products.
• Early wage access (up to 40%) via Wagestream.
• 28 days holiday.
• Statutory sick pay plus additional sick pay scheme.
• Rewards for service milestones (ecards, extra holidays, money).
• Free meals on every shift.
• Interest free annual travel loan for public transport season tickets.
• Access to Bupa pension plans.
• Parental leave schemes for adoption, birth parents and co parents.
• Menopause care plan.
• Discounts at gyms and fitness facilities across the UK.

Additional Information

Bupa is a Level 2 Disability Confident Employer. We offer reasonable adjustments and interview/support to all disabled applicants who meet the minimum criteria for the role.

Immigration Status

This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.