Receptionist

Receptionist - Weekends only - Pebble Mill Care Home, Birmingham - Salary £13 per hour - Permanent part time 15 hours.

Responsibilities

• Act as the first point of contact for all visitors to the home.
• Take responsibility for managing new enquiries.
• Provide advice and support face to face and over the phone.
• Conduct show arounds within the care home.
• Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing.
• Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed.

Qualifications & Skills

• Previous experience as a Receptionist with proven customer service skills.
• Friendly and approachable manner face to face and on the phone.
• Organised and able to build strong relationships with residents, families and internal teams.
• Dedicated, efficient and able to handle a varied workload.
• Caring attitude that underpins all interactions.

Benefits

• My Healthcare - free access to 24/7 support, advice, treatment, remote GP appointments, physiotherapy and mental health support.
• Annual allowance ( £350) redeemable for Bupa healthcare products.
• Wagestream - early access up to 40% of earned wages within minutes.
• 28 days holiday.
• Sick pay scheme in addition to statutory sick pay.
• Long service rewards (ecards, extra holidays and money).
• Free meal on every shift.
• Interest free annual travel loan for public transport tickets.
• Bupa pension plans (details on career site).
• Parental leave for adoption, birth parents and co parents (details on career site).
• Menopause plan - support and advice for women.
• Discounts at gyms and fitness facilities across the UK.

Important Information

This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and provide reasonable adjustments as part of our recruitment process.

Job Details

• Time type: Part time
• Job area: Care Home - Facilities & Home Support
• Locations: Pebble Mill