Receptionist

Receptionist

Department: Front of House

Employment Type: Contract / Temp

Location: Oxford

Compensation: £32,175 / year

Description

Receptionist - Full Time

We are looking to recruit a Corporate Receptionist to oversee and manage the reception function of a serviced lab facility based at a business park in the Cowley area of Oxford.

As the first point of contact for our visitors and clients, you will play a crucial role in creating a positive and welcoming experience. You will bring energy, warmth, and personality to the reception area, be well presented and confident to take ownership of this busy and varied role.

Hours and salary:

8.00AM - 5.00PM Monday to Friday

£32,175

Key Responsibilities

Reception

• Maintain an impeccably presented, welcoming reception environment that reflects the prestige of the building and the expectations of the occupier community
• Act as the primary point of contact for all visitors, providing a polished and personable first impression
• Represent the landlord with confidence, professionalism, and a strong understanding of the building, services, and occupier needs
• Develop a good understanding of the local area, using this information to create a local amenities information file
• General administration as required

Building management

• Work collaboratively with the building management team and the main receptionist, supporting with ad hoc tasks (as and when required)
• Build a rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
• Provide support to contractors visiting the building to undertake regular maintenance
• Produce a weekly update report for key stakeholders

Tenant experience

• Work collaboratively with the building receptionist to support with the delivery of on-site events, pop-ups, competitions (as and when required)

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Proactive, self-motivated and thrive in an environment where you are required to multitask
• Excellent written and verbal communication skills and able to confidently communicate with key stakeholders
• Competent Microsoft Office / PC with experience of using social media apps and Canva

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information supportDiscounts and deals across multiple businesses
• Referral programme
• LAH training academy