Receptionist

Department: Front of House

Location: Bristol

Compensation: £30,420 / year

Overview

Receptionist - Full Time, Bristol, £30,420 per year. We have an exciting opportunity for a corporate receptionist to work in a fabulous office building located in a prime location, just two minutes from Temple Meads station.

You will relish the opportunity to take ownership of the stunning reception and coworking space, going above and beyond to leave a lasting impression on everyone who comes into the building. You'll take pride in everything you do, ensuring the building always looks in pristine condition and play a crucial role supporting letting agents to ensure a VIP viewing experience.

Hours and Salary

8.00am - 5.00pm Monday to Friday

£30,420 pa

Key Responsibilities Front of House

• You will become the face of the building, ensuring everyone receives a warm and professional welcome
• Take ownership of the reception and coworking area, always looking for ways to improve working processes and the service delivered to everyone visiting or working in the building
• Efficiently sign in all visitors to the building following appropriate reception processes
• Manage deliveries, including couriers and post
• Develop a good understanding of the local area and produce a local amenities information file - becoming the 'go to expert' in terms of local knowledge

Building and Services

• Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
• Support the Building Manager by ensuring any building issues are reported, monitored and managed to resolution - keeping stakeholders informed
• Manage meeting room bookings as required, ensuring they are immaculately maintained and ready for use
• Produce a weekly site report for key stakeholders

Initiatives & Community

• Develop and introduce seasonal events and pop ups, with the aim of creating a sense of community and aid enjoyment in the workplace (as and when required)
• Introduce a monthly e-newsletter promoting initiatives and concierge services- helping to create a community vibe (as and when required)
• Find out what's happening locally and reach out to the local community to find supporting offers to help promote new businesses, local charities and encourage involvement with the building

Skills, Knowledge and Expertise

• Proven experience of working in a similar customer service role/commercial property environment
• Vibrant personality and a can-do attitude
• Highly organised and self motivated
• Proficient at delivering a high-end 'meet and greet' service, working efficiently and professionally at all times
• Excellent verbal / written communication skills
• Confident PC user with the ability to learn new systems
• Experience using Canva or other graphic design tools

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy