Receptionist - Surgery

Hywel Dda University Health Board is seeking to appoint a Receptionist to work on a rota basis in Meddygfa Minafon, Kidwelly. On occasion there may be a requirement to cover across other managed practices within the Health Board.

This is a diverse role within a busy and interesting GP practice. The post holder will be responsible for greeting patients politely and ensuring that the appointment system is run efficiently, monitoring the flow of patients to and from consulting rooms, and managing queues through telephone and face-to-face interaction.

The surgery is open Monday-Friday 08.00-18.30 and the hours will be a fixed shift pattern over the week.

Main duties of the job

To facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies.

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To undertake a variety of administrative duties to assist in the smooth running of the practice.

The ability to speak Welsh is desirable, but Welsh and/or English speakers are equally welcome to apply.

Experience

• Experience of working in an administrative role.
• Working in teams/multidisciplinary environments.
• Comprehensive understanding of use of software packages, including Word and Excel.

Language Skills

• Welsh Speaker (Level 1).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.