Receptionist - FT Seasonal

The Place

Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury. Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality. With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travellers from around the world seeking a memorable Scottish getaway.

As a member of our team, you'll play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel. If you're looking for more than just a job - if you're seeking a rewarding and enriching experience in one of Scotland's most beloved destinations - then consider joining us at Royal Golf Hotel. Become part of our team and embark on a journey of hospitality, camaraderie, and genuine Scottish charm at Royal Golf Hotel.

The Position

We are seeking a friendly and professional Receptionist to join our team on a full-time Seasonal basis. The season runs until 31st October, and there may be opportunity to extend the contract. The role involves welcoming guests, handling check ins and check outs, managing reservations, and providing exceptional customer service. You will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable. The position requires flexibility to work some evenings and weekends, ensuring we provide outstanding service at all times. This is a full time position working 40 hours per week, 5 days over 7 on a rotational shift basis.

The Person

Beyond the first class physical modelling of our hotels, we're also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision.

• Previous experience in a similar role within the hospitality industry
• Excellent communication and interpersonal skills
• A warm and welcoming personality
• Strong organisational abilities and attention to detail
• Proficiency with hotel management software and Microsoft Office
• The ability to multitask and handle busy periods with ease
• A professional appearance and demeanor
• Flexibility to work evenings and weekends as required

The Package

Salary £13.45 per hour + service charge + tips + company benefits inc:

• Discount for you and your family and friends on accommodation, food and beverages
• Opportunities for professional development and growth within the company
• EyeMed
• Cycle Scheme
• Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
• Employee Assistance Programme
• Refer a Friend incentive scheme

If you are passionate about the hospitality industry and have the skills and experience to thrive in this role, we would love to hear from you. Join us at Highland Coast Hotels and be part of a team dedicated to creating exceptional guest experiences.

Highland Coast Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.