Receptionist / Administrator

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Main area Administration Grade NHS AfC: Band 2 Contract Secondment: 6 months Hours 37.5 hours per week (Two positions available: 1 x Two Days per Week and 1 x Three Days per Week) Job ref 311-O741-26-A

• Part time
• Job share

Site Forest House, Royal Oldham Hospital Town Oldham Salary £25,272 per annum, pro rata Salary period Yearly Closing 05/08/:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our

An exciting opportunity has arisen for motivated and enthusiastic individual to join the Reception Team at Forest House, Oldham.

This is a job share one being 15 hours and the other 22.5 hours covering office hours Monday to Friday on site.

Main duties of the job

You will be the first point of contact for patients, visitors and colleagues. Successful applicants will need to have excellent people skills, be able to remain calm in a fast-paced environment and be familiar with working on computerised systems.

Flexibility is essential for sickness and holiday cover.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of ourand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please read through the attached Job Description and Person Specification for a complete overview of the role.

Person specification Education / Qualifications

• GCSE in Maths or English or equivalent

Experience

• Experience of working within a reception/customer care setting
• Experience of working with the general public
• NHS Experience

Knowledge

• Good computer skills; use of Microsoft Office programmes including Outlook.
• Understanding of administrative processes.
• A basic understanding of Mental Health Services.

Skills and Abilities

• Ability to organise self, work flexibly and prioritise workload.
• Good verbal and written communication skills.
• Ability to communicate with service users.
• Ability to work as part of a team and individually.
• Ability to use own initiative

If you need reasonable adjustments during the recruitment process, please contact us on as early as possible so we can support you.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.