Reception Supervisor

THE BRAND

At F1 Arcade, we've completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with 'best in class' hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane

We're looking for a Reception Supervisor to join our team at our London St Paul's location.

Key Responsibilities of the Reception Supervisor:

Be the friendly face that greets every guest, creating a positive and exciting first impression.Handle guest questions, concerns, or complaints with professionalism and urgency.Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

If you have experience in the below too that would be advantageous:

Previous experience within a hospitality or entertainment setting.

What we can offer you:

Great team discount of 50% off food & drink at any time for you and up to 3 friends.Complimentary off-peak racing for you and up to 3 friends.Paid volunteer days.Access to GP 24/7.Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.Enhanced maternity & paternity pay.Paid bereavement leave.Company sick pay scheme.Employee discount platform, including gym memberships and retail discounts.Financial wellbeing platform.Holiday entitlement of 28 days including bank holidays.Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?