Reactive Planner & Customer Service Advisor (Hybrid)

Eric Wright Group in Preston is looking for a full-time Customer Service Helpdesk Advisor to support our customer service and compliance teams. The role focuses on maintaining high standards of customer satisfaction and managing reactive tasks across multiple portfolios.

The successful candidate will ensure adherence to contractual KPIs/SLAs and effectively handle high-risk contracts. Benefits include a competitive salary of £27,573, enhanced annual leave, and hybrid working options.