Reactive Maintenance Lead: Triage, Automate & Optimize

Mobile Broadband Network Limited in Reading is seeking a Reactive Maintenance Lead to own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. This role blends operational leadership with process and automation thinking to protect service levels and drive efficiency.

The role is hybrid with a minimum of two days per week in the Central Reading office. You will apply risk-based decision making, enforce warranties and defects obligations, and design smarter