RCA Specialist - Customer Complaints & Insight

Severn Trent Water is seeking 2 Route Cause Analyst Specialists to join their Executive Complaints Team on a 12-month fixed-term contract in Coventry. The role focuses on analyzing complaints data and turning them into actionable insights.

Applicants should have strong analytical skills, excellent communication abilities, and experience in stakeholder management. The position offers benefits like 28 days holiday, an annual bonus scheme, and opportunities for professional development.