Rail Customer Information Specialist - 24/7 Support

A leading transportation company is seeking a Customer Information Controller for its National Rail Communications Centre in Doncaster. This fixed-term role supports customers by providing real-time travel information and assistance with journey planning. Ideal candidates will excel in communication and customer service within a fast-paced environment. The role includes a 12-week rolling roster with nights and weekends, ensuring consistency of information during disruptions. The salary starts at £24,891, with additional benefits including annual leave and a pension scheme.