RA Administrator and Receptionist

RA Administrator and Receptionist (The Raise Academy)

Location: Halton, UK

Contract Type: Permanent

Education Phases: Secondary

Job Roles: Administration, HR, Data and Finance

Working Patterns: Full-Time

Application Deadline: Wednesday, 22nd July 2026

Interview Date: Thursday 23rd July 2026

Expected Working Start Date: 1st September 2026

Is a Shared Job: No

About the School

The Raise Academy is a brand-new school opening in September 2024. The school will specialise in supporting pupils aged 12-16 with social, emotional and mental health difficulties, primarily from the Halton and St Helens areas. The school will provide a calm, safe and welcoming environment for pupils that might have struggled to succeed in traditional educational settings.

The Raise Academy pupils will have the opportunity to be engaged in a wide range of vocational and practical subjects that will give them new opportunities to progress personally, socially and academically. The curriculum will be underpinned by high quality and supportive Maths, English and Science and all lessons will be taught in small classes of up to 8 pupils, with teachers, learning mentors and pastoral/teaching assistants.

Our vision for The Raise Academy is to work tirelessly to provide excellence for every student. We hope to capture a newfound curiosity and imagination to help all become the best versions of themselves leading to high quality academic and vocational achievement and positive post 16 destinations.

The Raise Academy will also provide the opportunity for you as educators, and those supporting education to make a real difference in an environment that supports your professional development.

Job Description

Reports to: Office Manager

Purpose of the Role: To help provide a comprehensive, efficient and effective reception and administrative support service for the school, working alongside the Office Manager in the main school office.

Duties and Responsibilities

• Act as a main point of contact for visitors, staff, pupils, parents, carers, outside agencies and other stakeholders. Provide advice, information, and assistance where possible either over email, telephone or face to face. Provide hospitality for visitors as necessary and implement school safeguarding policy.
• Provide administrative support to the Headteacher and staff as directed by the Headteacher and/or Office Manager. This will include maintenance of records, written and electronic, origination of letters, photocopying, scanning, emails and phone calls.
• Help to arrange for supply cover in the event of staff absence.
• Administer school registration procedures in line with statutory requirements and school policies.
• Order school lunches, collate school lunch data and adapt the school lunch menu.
• Help administer pupil enrolment and leaver procedures, update and maintain pupil and staff databases on the school MIS, maintain lists and registers ensuring records are accurate and up to date, and produce reports, lists, information and data as required.
• Update school spreadsheets and student data.
• Complete statutory census returns along with other weekly and monthly returns such as staff variation sheets, sickness absence and insurance returns.
• Assist in the routine administrative arrangements in relation to the recruitment and interviewing of applicants.
• Support the Office Manager in maintaining and monitoring staff information, including absences and staff training.
• Help arrange and manage pupil transport requirements and liaise with external agencies.
• Keep updated school prospectuses, home/school agreements, school website, displays and other marketing material.
• Ensure security procedures are followed when people enter and exit the school in line with safeguarding requirements.
• Attend training as necessary which could improve the efficiency and effectiveness of the organisation.
• Support with finance processes such as lunch money, credit card reconciliation, booking trips and general purchases.
• Undertake such other duties related to the work of the school appropriate to the post as may be assigned by the Officer Manager/Headteacher.
• Be aware of and comply with policies and procedures relating to child protection, safeguarding, health and safety, confidentiality and data protection.
• Maintain complete confidentiality at all times.
• Provide fantastic classroom support.
• Access training and CPD including further professional qualifications.
• Specialist training where required.
• Cycle to work scheme.
• Flexible and supportive approach to work.
• Free lunch at school.
• Free parking (including charging stations on most sites).
• Perkbox - vouchers, discounts and wellbeing.

Desired Criteria Attributes and Requirement How Identified

1. Experience of working in a school / forward facing office environment.
2. Experience of using school MIS systems or similar software packages.
3. Experience of financial procedures.

Education & Training

• Evidence of continuing professional development.

Special Knowledge & Skills

• Experience liaising with outside agencies and parents.

Requirements

• Experience of handling enquiries from / dealing with members of the public.
• Good knowledge and understanding of administrative procedures.
• Reception / general admin experience.
• High level of accuracy.
• Good functional literacy and numeracy skills.
• Good standard of general education to include 5 GCSEs (including Maths and English grade 5 and above).
• Willingness to undertake training and development as needed.
• Friendly, patient and approachable demeanor.
• Ability to use / learn schools IT systems and packages.
• Self motivated and organised, ability to work calmly under pressure and to meet deadlines.
• Confidentiality, tact and diplomacy in relationships with all members of our school community.
• Passion to undertake all tasks to the very best of own ability.
• Ability to interact well with children who have complex learning difficulties.
• Will seek advice and support when necessary.