Quality Support Manager

Main area Paediatric Haematology, Oncology and BMT Services Grade Band 5 Contract Permanent Hours Part time - 25.5 hours per week Job ref 387-WC8211-MF

Site Bristol Royal Hospital for Children Town Bristol Salary £29,970 - £36,483 pa pro rata Salary period Yearly Closing 11/06/:59

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

The Paediatric Haematology, Oncology & BMT / Adult Bone Marrow Transplant & Immune Effector Cell Therapy Quality and Governance Programme operates across the Division of Specialised Services and the Division of Women's and Children's to maintain the quality and safety standards required by our accreditation and regulatory bodies.

Main duties of the job

Provide managerial and administrative support across the Paediatric Haematology, Oncology & BMT / Adult Bone Marrow Transplant & Immune Effector Cell Therapy Quality and Governance Programme, in accordance with the programme's Quality Management Plan. This will involve:

Quality Management

Meeting Coordination

Document Control

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification Qualifications and Training

• 5 GCSEs (Grades A-C) including English Language and Mathematics, or equivalent
• Good understanding of English grammar to 'A' level standard or equivalent
• Educated to A-Level (or equivalent) level
• Evidence of continued role development

Knowledge and Experience

• Proven experience of delivering a wide range of administrative tasks to a high standard in a patient/service focussed environment
• Experience of the delivery of objectives within a constantly changing environment
• Experience of arranging and minuting meetings and events
• Experience of working to processes and problem solving within a Multidisciplinary team
• Experience of using Excel-based databases
• Quality Management experience or good knowledge of Stem Cell Transplant, CAR-T Cell Therapy, Haematology and Paediatric Oncology pathways, treatments, interventions and terminology
• Experience of conducting or supporting audits
• Previous NHS work experience in admin and clerical
• Experience of working with NHS systems including Careflow, Datix, AMaT, My Staff, Ideagen Quality Management
• Knowledge of JACIE, HTA and NHSE Paediatric Oncology Service Specification Requirements

Skills and Abilities

• Excellent IT skills from significant experience of using Microsoft Office 365 applications (Teams, Sharepoint, Outlook, Excel, Word and Powerpoint) and other office-based systems
• Good interpersonal and communication skills, with the ability to network and build relationships with colleagues of all levels
• Excellent organisational skills, enabling coordination of a complex workload
• Ability to act on own initiative and also to agreed policies and procedures
• Evidence of workload prioritisation
• Proven ability to make decisions through consultation with others as well as using own initiative
• Willingness to learn new systems and skills
• Able to communicate complex information to a wide variety of audiences
• Proven ability to make decisions through consultation with others as well as using own initiative

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge.

The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.

UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Please be aware of scams - unless specified above, we will only communicate with you or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.