Quality Manager (Apprenticeships)

Quality Manager (Apprenticeships)

Full Time Remote (UK - must live within a reasonable commute of London for occasional away days)

Salary: £40,000 to £45,000 per annum (depending on experience and qualifications)

Start Date: Available for an immediate start

Why Work With Us?

Our learner first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You'll also benefit from:

• Dedicated monthly CPD time for your own development
• 5.6 weeks' annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
• Two weeks' paid short term sick leave
• Access to Health Assured employee wellbeing support and rewards
• Opportunities to contribute to exciting cross team growth initiatives

Remote working is standard, with occasional in person away days in London.

Key Responsibilities

• Lead the development, implementation, and monitoring of the organisation wide Quality Strategy
• Maintain and update the SAR, QIP, and quality calendar
• Conduct quality reviews, deep dives, and audits of teaching, learning, and assessment
• Monitor learner progress, achievement, and satisfaction data to identify trends and improvement opportunities
• Lead OTLAs and provide developmental feedback and coaching to delivery staff
• Support Skills Coaches and Tutors to strengthen pedagogy, assessment quality, and learner engagement
• Ensure consistency and quality of feedback, assessment decisions, and learner support
• Manage the IQA team, including IQAs, assessors, and marking staff
• Oversee sampling, standardisation, and action completion across all apprenticeship standards
• Ensure assessment decisions are valid, reliable, fair, and compliant
• Lead standardisation meetings and support the development of high quality learning and assessment materials
• Design and deliver CPD sessions on quality, pedagogy, assessment, and Ofsted readiness
• Support new staff induction from a quality perspective
• Analyse quality data to identify risks, trends, and areas for improvement
• Produce quality reports for the Head of Apprenticeships and Strategic Board
• Maintain quality related risk registers and contribute to business continuity planning
• Work with the Safeguarding Lead to ensure safeguarding themes are embedded in curriculum and delivery
• Monitor learner voice, surveys, and feedback to drive improvements in learner experience
• Ensure all quality processes are documented, up to date, and consistently applied

Experience & Qualifications Essential

• IQA qualification (V1 / IQA Award)
• Strong knowledge of Ofsted EIF and quality assurance in apprenticeships
• Experience leading IQA processes and managing IQA/assessment teams
• Experience conducting OTLAs and providing developmental feedback
• Strong understanding of apprenticeship standards and the learning journey
• Excellent data analysis and reporting skills
• Strong communication, coaching, and interpersonal skills
• Functional Skills Level 2 (or equivalent) in English & Maths
• Knowledge of wider regulatory requirements (GDPR, Prevent, safeguarding)

Desirable

• Level 5 teaching qualification (DET, DTLLS, PGCE)
• Assessor qualification (TAQA/A1/CAVA)
• Experience designing and delivering CPD
• Experience working with digital learning platforms or e portfolios

KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.