Quality Enhancement Manager

Department Quality Assurance and Enhancement Location Joseph Priestley Building Salary £45,235 to £51,182per annum Permanent Post Type Full Time Release Date 09 September 2026 Closing Date 23.59 hours BST on Friday 02 October 2026 Reference Q126004

About Birmingham City University

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK's Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking - those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are seeking a Quality Enhancement Manager to join our Quality Assurance & Enhancement team, supporting the delivery of high-quality services across the University.

In this role, you will Lead quality assurance and enhancement activity across a designated group of academic schools, providing expert advice on institutional regulations, quality standards and good practice. You will support continuous improvement in teaching, learning and assessment, while contributing to academic governance and ensuring effective engagement with internal and external quality assurance processes.

Key Responsibilities

• Act as the primary point of contact for designated academic schools on quality assurance and enhancement matters
• Provide expert advice on institutional regulations, curriculum design, assessment and good practice
• Support programme validation and review processes and provide governance support to key academic committees
• Monitor quality assurance and enhancement activity, using data and feedback to identify and recommend improvements
• Experience of working in a quality assurance or enhancement role in higher education, with a focus on compliance and continuous improvement
• Knowledge of institutional regulations, quality assurance frameworks and accreditation processes
• Experience advising academic staff on quality assurance, curriculum design, assessment practices and good pedagogical practice
• Strong academic governance, communication, organisational and analytical skills
• Knowledge of sector trends and developments in quality assurance and enhancement, particularly within UK higher education
• Experience delivering training or workshops related to quality assurance or enhancement
• Ability to build effective relationships with academic staff and key stakeholders

Further Information

If you are excited by the opportunity to help shape the future of the Quality Assurance and Enhancement Department, we would love to hear from you.

The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.

Why work for us

• Work-life balance- Generous leave and hybrid working (role dependent).
• Career development- Opportunities to grow, develop and progress your career.
• Reward and wellbeing- Competitive pay, pension,a health cash plan,wellbeingsupportanda wide range ofstaff benefits.
• Inclusive culture - A supportive, diverse environment where everyone belongs.

At BCU, we welcome applications that clearly demonstrate how your skills and experience meet the requirements of the role. AI tools may be used to support you in preparing your application, but the information you provide must be accurate, authentic and based on your own experience. Applications that rely too heavily on AI, appear generic or do not provide specific evidence against the role criteria are less likely to progress to the next stage of the recruitment process. For more information, please refer to our candidate guidance;

Equality, Diversity & Inclusion

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

Disability Confident Employer

Birmingham City University is proud to be a Disability Confident Committed Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.

The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.