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Quality Assurance Specialist - Customer Experience

Posted 3 days 14 hours ago by ESB

Permanent

Full Time

Temporary Jobs

Dublin, Dublin, Ireland

Job Description

ESB, based in Dublin, seeks a Quality Assurance Team Member for a 18-month temporary role to improve customer experience across Service, Sales and Credit Control via QA oversight and data-driven insights.

You will review customer interactions, identify pain points, and influence performance improvements across internal teams and Outsource Partners, contributing to ESB's strategic objectives and net-zero ambitions.

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