QA Analyst

Location: Hybrid - Once a week Crawley or Peterborough

Job type: Full time/Perm

About Akixi

Akixi is a leading provider of cloud-based call and contact analytics solutions, empowering businesses to enhance their communications and operational efficiency. As a modern SaaS vendor, Akixi is dedicated to delivering innovative, scalable, and reliable analytics software designed to meet the evolving needs of businesses of all

sizes. Alongside our powerful analytics offerings, Akixi provides comprehensive CRM integration solutions, enabling businesses to streamline customer interactions and enhance productivity by connecting communication systems with their existing CRM platforms.

At Akixi, we're driven by a passion for delivering cutting-edge solutions that empower organisations to make data-driven decisions, optimise their operations, and thrive in today's competitive environment. Backed by a team of dedicated experts, we aim to deliver excellence in product development, customer satisfaction and innovation.

Learn more at .

Job Summary

You will be responsible for assisting with a range of QA activities for our desktop application and web-based software products. Reporting to the QA Manager the successful candidate may also work closely across multiple internal teams.

You will be key in ensuring the quality and reliability of our software. You will be responsible for ensuring our software solutions meet the needs of our customers through rigorous testing practices. You will be joining a team of experienced software testers working together to deliver market leading software by planning, executing and managing test activities across the entire software delivery life cycle.

Key Responsibilities

Design and execute comprehensive test plans, cases and regression suites based on business requirements

Perform exploratory, functional and regression testing

Identify, document and track bugs through to resolution

Work closely with developers and product owners to ensure quality is embedded throughout the development lifecycle

Communicating test progress with key stakeholders

Contribute to the improvement on testing practices and processes

Maintaining and updating automated test suites

Champion quality in all aspects of the software development lifecycle

Qualifications, Skills & Experience

A degree or a specific set of credentials is not essential, but we do expect candidates to have a strong background in systems administration and DevOps with 5+ years of commercial experience.

Essential:

3+ Years experience in software testing

Working knowledge of defect lifecycle management

Strong attention to detail

Experience working to individual and team deadlines

Experience testing web-based applications across multiple browsers and devices

Strong collaboration skills, working closely with developers and stakeholders

Proficient in automated and manual testing of web, desktop and API-based applications.

Knowledge of Agile and modern testing techniques

Experience with Agile methodologies

Technical Experience

Automation tool (Playwright, Selenium, Ranorex)

Project management tools (Jira, Confluence)

Test management tools (TestRail)

API testing tools (Postman)

What We Offer:

25 Days Holidays (increasing by 1 day for every year in service until 30 days) + 1 Day Birthday

Pension

EV salary sacrifice car scheme

Private medical insurance