Public liaison officer

Public Liaison Officer - Cycleway Project (Slough)

Location: Slough

Project: Urban Cycleway / Active Travel Infrastructure

Contract: Umbrella

Start Date: ASAP

We are seeking an experienced and proactive Public Liaison Officer to support a major cycleway construction project in Slough. This role is critical in maintaining positive relationships with local residents, businesses, and stakeholders throughout the construction phase.

Key Responsibilities

• Act as the primary point of contact between the project team and the public
• Manage public inquiries, concerns, and complaints related to construction activities
• Communicate upcoming works, traffic management changes, noise, and access impacts
• Prepare and distribute public notices, newsletters, and updates
• Liaise with Slough Borough Council, local stakeholders, and emergency services
• Attend community meetings, site walkabouts, and stakeholder briefings
• Maintain accurate records of communications and issue resolution
• Work closely with the construction team to proactively reduce community impact

Essential Requirements

• Previous experience in a Public Liaison, Community Engagement, or Communications role, ideally within construction or infrastructure
• Strong communication and interpersonal skills
• Ability to handle complaints diplomatically and professionally
• Organised, self-motivated, and confident working independently
• Good understanding of health & safety and site environments
• Proficient in Microsoft Office (or similar tools)